||: Within 48 hours
Please submit Support Request Form.
We also offer custom software development services in the Modbus Protocol Domain. Read more at
Products and Services.
Customer Fulfillment Process
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|Step 1: Customer submtis order and payment.
|Step 2: Order and payment received at Colway Solutions.
|Step 3: Order verified.
|Step 4: Packing and testing.
|Step 5: Zip file or FTP download instructions mailed to customer will contains:-.
Modbus Protocol stack source code
Please send back the mail you received from us with the product.
Please quote the Invoice Number.
Credit card customers will receive a debit on their credit cards.
Customers who used wire transfer - please send us wire transfer details. We will refund you the purchase amount less applicable wire transfer charges.
Please allow 2 working days for us to complete the refund transaction. Actual refund will take longer depending upon bank's process.
Please delete all copies of Colway Solutions Software including backup copies.